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Our Satisfaction-Oriented Quality Policy

Our Satisfaction-Oriented Quality PolicyOur Satisfaction-Oriented Quality Policy.

We perform our healthcare consulting and management services with a patient-oriented approach and a consciousness to meet all needs and expectations completely. With this understanding we always renew our physical equipment, use current information technologies, increase personnel productivity with continuing vocational trainings, and measure our performance periodically to improve ourselves. At MHC, we consider giving our patients  MHC guaranteed medical services of international standards our base priority. In order to give our patients a comfortable and high quality medical experience, we collaborate with hospitals where nationally and/or internationally accredited, world-renowned doctors with JCI Accreditation certificate work. We do not limit our satisfaction approach with right hospital and right doctor. We make sure our patients feel content physically, emotionally and socially. We inform our patients and their attendants about the details of their illness and treatments, we take care of every stage of the medical treatment process, to prevent medical mistakes we never compromise our work discipline, we always answer patients' questions, and we conduct every step of our job with love. In accordance with our information security and management procedures, we keep any personal and medical information our patients provide us during their treatment confidential. We archive every record about the treatments and give this information to our patients when they are leaving. With our patient-oriented satisfaction approach and quality policies prioritizing patients' dignity, safety, comfort, and privacy we provide healthcare consulting and management that go beyond expectations. We improve the quality of our services with your feedback and comments.

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